The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

assess CPE project requirements

prepare detailed system design and configuration

develop project and quality plans for CPE installation.

Context of and specific resources for assessment

Assessment must ensure:

site on which CPE installation can be planned

relevant documentation, data, technical manuals and other site related documentation.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate undertaking practical planning

review of plans completed by the candidate

oral or written questioning to assess knowledge of installation issues, types of systems and applications.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTPMG5031A Prepare a project brief

ICTPMG5039A Prepare project specifications.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Required skills

analytical skills to compare and evaluate most effective technical solutions

communication skills to:

liaise with customers to ensure requirements are known and can be met within timeframes

negotiate approvals and contract arrangements with suppliers and contractors

literacy skills to:

interpret technical specifications and manuals

document technical requirements and procedures

numeracy skills to:

analyse and confirm capacity requirements

calculate budget requirements and limitations

planning and organisational skills to:

make site access and equipment delivery arrangements

set out project requirements and priorities

problem solving skills to account for unexpected variations to requirements

research skills to gain and maintain relevant and current technical product knowledge

Required knowledge

cabling types, structures and connectors

common customer telecommunications applications and related equipment

connections to carrier infrastructure or equipment

current legislation relating to installation of telecommunications equipment and connection to carrier services

CPE

environmental impacts including options for green ICT installations

cost-effective solutions in installation:

leasing

purchase

network and transmission equipment

network topologies, interface and interconnect solutions

OHS requirements:

electrical safety

materials handling

physical hazards

confined spaces

heights

lifting

power requirements

typical performance parameters and typical faults that may be encountered in customer equipment and related connection and transmission media

warranty information for equipment supplies and contractor work guarantees

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Customer may include:

architects

building construction managers

companies

home owners

third parties:

communications consultant

contractor to a major supplier.

Documentation may include:

quotation forms

sales orders

specification lists.

Type of CPE project may include:

cabling

new equipment installation

equipment upgrade.

OHS and environmental issues may include:

confined spaces

electrical safety

hazardous material

height hazards

trip hazards

waste disposal.

Equipment may include:

alarm equipment

bandwidth managers

biometric systems

closed circuit TV (CCTV)

cordless private automatic branch exchange (PABX) and business systems

digital subscriber line (DSL):

asymmetrical DSL (ADSL)

cable TV (CATV)

fibre to premises terminal equipment

internet protocol TV (IPTV)

modems

network equipment

PABX

peripherals

radio frequency identification (RFID)

security systems

voice over internet protocol (VoIP) phones.

Data may include:

applications:

hotel

redundancy

voice mail

barred services

competitive call billing data

class of service

extension relationship

international and national dialling access details

operational configuration.

System design and configuration may involve:

architecture

compatibility

competing technologies

firmware

hardware

interoperability

longevity

performance

return on investment

scalability

software

topologies.

Project plan may include:

checklists

Gantt charts

PERT charts

software-based programs.

Quality plan may include:

dependencies

inspection

manufacturer's technical manuals

responsibilities

technical standards

testing and related procedures

work instructions.